https://emergency.cdc.gov/cerc/resources/templates-tools.asp

Templates and Tools|Crisis & Emergency Risk Communication (CERC) emergency.cdc.gov The CERC training program educates people on the principles and application of crisis and emergency risk communication when responding to a public health emergency.

https://emergency.cdc.gov/cerc/manual/index.asp

CERC Manual | Crisis & Emergency Risk Communication (CERC) – Emergency Preparedness and Response|CDC emergency.cdc.gov CDC’s Crisis and Emergency Risk Communication (CERC) manual is built around psychological and communication sciences, studies in issues management, and practical lessons learned from emergency responses.